Ongoing Care & Support

Ongoing Support You Can Rely On

Smart systems work best when they’re properly maintained. BEON’s after care services ensure your automation continues to perform exactly as it should—reliably, securely, and efficiently. Whether it’s a residential or commercial system, our team is on hand to provide expert support long after installation.

Ongoing Support You Can Rely On

Smart systems work best when they’re properly maintained. BEON’s after care services ensure your automation continues to perform exactly as it should—reliably, securely, and efficiently. Whether it’s a residential or commercial system, our team is on hand to provide expert support long after installation.

Proactive Care for Long-Term Performance

Technology evolves, and so do your needs. Our after care approach focuses on prevention as much as problem-solving. Through regular system checks, remote diagnostics, and performance optimisation, we help extend the life of your automation system while keeping it responsive to how you use your space.

Proactive Care for Long-Term Performance

Technology evolves, and so do your needs. Our after care approach focuses on prevention as much as problem-solving. Through regular system checks, remote diagnostics, and performance optimisation, we help extend the life of your automation system while keeping it responsive to how you use your space.

Support Packages Designed Around You

Choose the level of care that suits your lifestyle or business needs, with flexible support options designed to give you confidence and peace of mind.

Premium Care

£149 + VAT per month

Premium Care offers a more comprehensive level of support for those who want maximum performance, faster response times, and ongoing optimisation. Ideal for larger systems or customers who rely heavily on automation, this package ensures your system evolves alongside your lifestyle or business, remaining efficient, reliable, and fully optimised at all times.

System Health Check
In-depth reviews to maintain system reliability and performance.
Remote Support
Priority remote assistance to resolve issues quickly and efficiently.
Priority Booking
Jump the queue for on-site support when you need it most.
Pool Monitoring
Ongoing monitoring and management of automated pool systems.
System Optimisation
Fine-tuning your automation to improve efficiency, comfort, and energy performance as your needs change.

Standard Care

£95 + VAT per month

Standard Care is designed for customers who want confidence that their system is operating as intended, with expert support available when needed. This package focuses on maintaining system stability and performance through regular checks and responsive remote assistance, helping to prevent issues before they affect your day-to-day use of your smart home or commercial system.

System Health Check
Regular checks to ensure your automation system is running smoothly and efficiently.
Remote Support
Fast diagnosis and resolution of issues wherever possible, without the need for a site visit.

Support Packages Designed Around You